The Intelligent Intranet

Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Bring your people together

Organisations thrive when people are informed and connected. For more than 15 years, Interact’s team of experts have worked side-by-side with customers all over the world to deliver a complete intranet solution that powers internal communications.

Get Communicating

Get your employees interacting across locations, departments and teams with our clever intranet software tools.

Work together

Make your intranet the go-to place to get work done by connecting employees to the people, tools and information they need.

Be productive

Interact is packed full of features to help your employees get stuff done, saving time and money, and improving productivity.

Make your intranet the center of attention

Let’s face it, there can be enough distractions at work. Sending employees searching high and low for the tools and info they need shouldn’t be another one. Luckily, with Interact you can give them access to a whole host of your business platforms and apps from a single, central location – so they only have one place to go, to get what they need.

Projects / Customers

Here are some of our successful projects

The Interact Global Community

Be a part of something bigger. Our active global community brings together customers to discuss ideas, get advice, and share best practice. Built on our own intranet technology, the Interact Community is an exclusive and secure area for you to access the latest updates, support, ideas, and events to help you get the most from your intranet.

IT Delivery Intranet Consultancy Services

At IT Delivery we do more than just provide great Intranet Solutions we support you at each stage of the journey. It’s more than switching on a piece of software. It’s a company-wide change that has the potential to transform how you communicate, collaborate, and innovate. That’s why we go one step further than great software alone: offering a complete suite of professional services, designed to support you at every stage of your intranet journey.

Intranet Strategy

As your company grows the way in which you use your Intranet changes greatly, your staff’s expectations grow and company objectives evolve. Allow ITD to review your current Intranet, provide feedback and recommendations based on our experience and Intranet Best Practices.

Intranet Training

Get your intranet off to the best possible start. Hands-on training, delivered by our own in-house experts in dynamic sessions using your own intranet site, will get your administrators and content publishers excited and confident about your new platform.

Design Services

Make your intranet your own. Our dedicated designers will partner with you to translate your internal brand into a visually compelling intranet that will unite and inspire your users.

Determining Goals

What do you want from your intranet versus what you need? Intranets are more than just a placeholder for corporate documents. Allow ITD to demonstrate the full potential of your intranet, what your goals should be and how to really deliver value to your business.

Planning and Analysis

ITD uses tried and tested analysis tools to gain a detailed understanding of your organisation. Focus Groups, Surveys, key stakeholder interviews and workplace process analysis are just a few ways we can help identify the content, tools and direction that will facilitate the planning of an Intranet that improves communication, self-sufficiency and productivity.

Content and Business

Let us help identify the key Content and Business processes that are a must for your Intranet. Through structured process assessment, we can help pinpoint the key tools, integrations and information that your staff need on a day to day basis to enable them to do their Jobs more efficiently and remain engaged.

Assistance to get your started

We have designed three simple approaches to help get your project started, keep it on track and delivering results for your business in no time.

Option 1 – Starter Pack

A dedicated account manager will guide you through the basic tools to get you up and running with incorporation of self-training via online tools and resources.

Limited Configuration of the following areas:

Timeline created
Font page/Top Menu layout
Teams (HR team, Sales Team, Australia Team etc.)
FAQ Forums name (How to, FAQ, Legislation by Country etc.)
Document Library
People Directory
External Contacts Directory
Restricted Security Access for Kiosk
Support Desk*
Training Manager*
Community Access
Workflow & Forms (New Starter only)*
Blog
Single Shared Calendars Created

* Additional module. Configuration only included if purchased.

Option 2 – Prime Pack

A dedicated account manager will provide you with a more in depth approach with the tools to manage majority of the main settings and functions including content developers and approved author controls.

Detailed configuration of the following areas:

Timeline created
Font page/Top Menu layout including set up of widget config
Teams Teams created with team name (HR team, Sales Team, Australia Team etc.) Security permissions set per user*
FAQ Forums created with forum name (How to, FAQ, Legislation by Country etc.) Up to 20 Q&A’s added to the forum making it content ready
Document Library including bulk upload and categorisation of up-to 120 documents
People Directory including Staff member name added to directory. Profile pictures & contact information added
External Contacts Directory Name & Organisation, Profile picture and contact information added
Restricted Security Access for Kiosk including accessible areas. New home page created for restricted users. User security enabled and configured
Support Desk*
Training Manager including any courses and information as required*
Community Access
Workflow & Forms including New Starter form and 1 single approval form*
Blogs
Calendars including up to 5 shared calendars as required

* Additional module. Configuration only included if purchased.

Option 3 – Premium Pack

A dedicated account manager will provide you with training on full customisation, configuration and administration training throughout your first go live!

Comprehensive configuration of the following areas:

Timeline created
Full Front page layout including set up of widget config
Top menu created with complete security settings
Teams – Teams created full user details, allocation to correct security and departmental groups*
FAQ Forums – Forums created with forum name (How to, FAQ, Legislation by Country etc.) Up to 100 Q&A’s added to the forum making it content ready
Document Library – Created, bulk upload and categorisation of up-to 300 documents including key words and departmental security access
People Directory – full user details, allocation to correct security and departmental groups
External Contacts Directory – full user details, allocation to correct security and departmental groups
Restricted Security Access for Kiosk – Full creation and configuration of kiosk licences including creation of additional homepages if required with new front page layout and widgets
Support Desk*
Training Manager* – Courses and course information added.
Community Access – Created for 2 user.
Workflow & Forms* – New Starter Form plus 1 additional single approval form, 1 multi approval form**
Blog
Calendars Up to 5 Shared
Version Control*
Interact Tasks*
Interact Analytics*
Active Directory Sync* (if required)
Dedicated Project Manager
Dedicated Engagement Strategist
Intranet Success Plan

* Additional module. Configuration only included if purchased.
**Additional time-frame requirements

Definitions –

Interact Super Users – Complete training including front end user training through to full system administrator

Interact Content Author – Specific training for those who will be writing, producing and developing content for your intranet. This includes all levels of authority from content creator to content publisher.

Interact Forms and Workflow Basic – Design and rules surrounding single approval form creation.

(Note: For advanced form creation including multi approval; Custom training will be quoted dependant on your requirements).

Custom Training – Per day effort – As required.