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The Intelligent Intranet

Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Bring your people together

Organisations thrive when people are informed and connected. For more than 15 years, Interact’s team of experts have worked side-by-side with customers all over the world to deliver a complete intranet solution that powers internal communications.

Make your intranet the center of attention

Let’s face it, there can be enough distractions at work. Sending employees searching high and low for the tools and info they need shouldn’t be another one. Luckily, with Interact you can give them access to a whole host of your business platforms and apps from a single, central location – so they only have one place to go, to get what they need.

Projects / Customers

Here are some of our successful projects

The Interact Global Community

Be a part of something bigger. Our active global community brings together customers to discuss ideas, get advice, and share best practice. Built on our own intranet technology, the Interact Community is an exclusive and secure area for you to access the latest updates, support, ideas, and events to help you get the most from your intranet.

IT Delivery Intranet Consultancy Services

At IT Delivery we do more than just provide great Intranet Solutions we support you at each stage of the journey. It’s more than switching on a piece of software. It’s a company-wide change that has the potential to transform how you communicate, collaborate, and innovate. That’s why we go one step further than great software alone: offering a complete suite of professional services, designed to support you at every stage of your intranet journey.

Assistance to get you started

We have designed three simple approaches to help get your project started, keep it on track and delivering results for your business in no time.

Option 1 – Starter Pack

A dedicated account manager will guide you through the basic tools to get you up and running with incorporation of self-training via online tools and resources.

Limited Configuration of the following areas:

  • Timeline created
  • Font page/Top Menu layout
  • Teams (HR team, Sales Team, Australia Team etc.)
  • FAQ Forums name (How to, FAQ, Legislation by Country etc.)
  • Document Library
  • People Directory
  • External Contacts Directory
  • Restricted Security Access for Kiosk
  • Support Desk*
  • Training Manager*
  • Community Access
  • Workflow & Forms (New Starter only)*
  • Blog
  • Single Shared Calendars Created

* Additional module. Configuration only included if purchased.

Option 2 – Prime   Pack

A dedicated account manager will provide you with a more in depth approach with the tools to manage majority of the main settings and functions including content developers and approved author controls.

Detailed configuration of the following areas:

  • Timeline created
  • Font page/Top Menu layout including set up of widget config
  • Teams Teams created with team name (HR team, Sales Team, Australia Team etc.) Security permissions set per user*
  • FAQ Forums created with forum name (How to, FAQ, Legislation by Country etc.) Up to 20 Q&A’s added to the forum making it content ready
  • Document Library including bulk upload and categorisation of up-to 120 documents
  • People Directory including Staff member name added to directory. Profile pictures & contact information added
  • External Contacts Directory Name & Organisation, Profile picture and contact information added
  • Restricted Security Access for Kiosk including accessible areas. New home page created for restricted users. User security enabled and configured
  • Support Desk*
  • Training Manager including any courses and information as required*
  • Community Access
  • Workflow & Forms including New Starter form and 1 single approval form*
  • Blogs
  • Calendars including up to 5 shared calendars as required

* Additional module. Configuration only included if purchased.

Option 3 – Premium Pack

A dedicated account manager will provide you with training on full customisation, configuration and administration training throughout your first go live!

Comprehensive configuration of the following areas:

  • Timeline created
  • Full Front page layout including set up of widget config
  • Top menu created with complete security settings
  • Teams – Teams created full user details, allocation to correct security and departmental groups*
  • FAQ Forums – Forums created with forum name (How to, FAQ, Legislation by Country etc.) Up to 100 Q&A’s added to the forum making it content ready
  • Document Library – Created, bulk upload and categorisation of up-to 300 documents including key words and departmental security access
  • People Directory – full user details, allocation to correct security and departmental groups
  • External Contacts Directory – full user details, allocation to correct security and departmental groups
  • Restricted Security Access for Kiosk – Full creation and configuration of kiosk licences including creation of additional homepages if required with new front page layout and widgets
  • Support Desk*
  • Training Manager* – Courses and course information added.
  • Community Access – Created for 2 user.
  • Workflow & Forms* – New Starter Form plus 1 additional single approval form, 1 multi approval form**
  • Blog
  • Calendars Up to 5 Shared
  • Version Control*
  • Interact Tasks*
  • Interact Analytics*
  • Active Directory Sync* (if required)
  • Dedicated Project Manager
  • Dedicated Engagement Strategist
  • Intranet Success Plan

* Additional module. Configuration only included if purchased.
**Additional time-frame requirements

Definitions –

Interact Super Users – Complete training including front end user training through to full system administrator

Interact Content Author – Specific training for those who will be writing, producing and developing content for your intranet. This includes all levels of authority from content creator to content publisher.

Interact Forms and Workflow Basic – Design and rules surrounding single approval form creation.

(Note: For advanced form creation including multi approval; Custom training will be quoted dependant on your requirements).

Custom Training – Per day effort – As required.

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